At Hagerms, customer satisfaction is our priority.
- All orders can be cancelled or returned within 14 days of purchase.
- Cancellation or return requests must be submitted through our website.
- Returns or cancellations within 14 days are free of charge.
- Delivery fees may apply to cancelled or returned orders.
- Refunds will be processed using the same payment method used during purchase.
- Refund processing may take up to 7 days from receiving the request and the returned item.
- The time required for the refund to appear in the account depends on the payment provider.
- Delivery dates are estimated and may vary depending on shipping companies.